• Booking Terms & Conditions

  • By booking an appointment with MD Cosmetic & Skin Clinic, you acknowledge and agree to the following:

    1. All services, including laser, skin and cosmetic treatments, and treatment packages, are provided following an individual consultation and assessment to determine suitability.
    2. Treatments may be adjusted, postponed, or declined where clinically appropriate or if safety considerations arise.
    3. You are responsible for providing accurate and complete information regarding medical history, medications, pregnancy status, recent procedures, and skin changes prior to each appointment.
    4. Treatment packages are valid for 12 months from the date of purchase unless otherwise stated.
    5. Packages are non-refundable and non-transferable, except where required under Australian Consumer Law.
    6. Appointments are subject to availability and must be scheduled and attended within the package validity period.
    7. A minimum of 24 hours’ notice is required to cancel or reschedule an appointment. Late cancellations or failure to attend may result in the appointment or treatment being forfeited.
    8. Outcomes may vary between individuals and no specific results are guaranteed.
    9. Package pricing reflects a reduced rate compared to individual sessions. Where a refund is required under Australian Consumer Law, services already provided will be charged at the standard single-treatment rate.

    By proceeding with your booking, you confirm that you have read and agree to these Terms & Conditions.

  • Services & Treatment Packages Terms & Conditions

    • We offer a range of in-clinic services, which may include skin treatments, laser services, cosmetic treatments, and structured treatment programs and packages. All services are provided based on individual needs and clinical assessment. Not all treatments are suitable for every person.
    • Before a service/treatment, an initial consultation and assessment is required to determine suitability. You will receive a clear explanation of the treatment process and considerations, individualised treatment planning, and professional aftercare guidance.
    • Outcomes vary between individuals, and no specific results are guaranteed.
    • Treatment packages are available and offer a reduced rate compared to individual sessions.
    • Packages are valid for 12 months from the date of purchase unless otherwise stated.
    • Packages are non-refundable and non-transferable, except where required under Australian Consumer Law.
    • Services must be used within the stated validity period.
    • Treatments may be adjusted, postponed, or declined where clinically appropriate or if safety considerations arise.
    • Clients are required to disclose relevant medical history, medications, pregnancy status, and recent procedures.
    • Laser and cosmetic treatments require adherence to pre- and post-treatment care guidelines.
    • All services are delivered in accordance with professional and regulatory standards.

  • Summer Promotion Terms & Conditions (December–February)

    1. Summer promotions are valid from 1 December to 29 February, unless otherwise stated.
    2. All treatments require a medical consultation to assess suitability. Treatment may not proceed if deemed clinically inappropriate.
    3. Promotions are not transferable, refundable, or redeemable for cash or products.
    4. Summer packages must be purchased within the promotional period to secure the promotional price.
    5. Treatments in a package must be completed within 6 months of purchase unless otherwise arranged with the clinic.
    6. No other discounts, vouchers, loyalty points, or offers may be used in conjunction with summer promotions.
    7. Sculptra is administered over multiple sessions based on clinician assessment; intervals between treatments must follow medical guidelines.
    8. HALO laser treatment timing is subject to appropriate sun-exposure safety. Appointments may be rescheduled at clinician discretion to protect skin health.
    9. Results vary from person to person and cannot be guaranteed.
    10. A deposit or full payment may be required at the time of booking to secure promotional pricing.
    11. Late cancellations or missed appointments may forfeit the session according to the clinic’s cancellation policy.
    12. LED, peels, or add-ons included as complimentary items hold no cash value and must be redeemed in alignment with the primary service booked.
    13. All treatments must be performed at the same clinic location and by authorised practitioners only.
    14. If a treatment is contraindicated (e.g., recent sun exposure, medical concerns) the clinic will discuss alternate options; refunds are not provided but treatment may be rescheduled.
    15. The clinic reserves the right to modify, extend or withdraw promotions at any time.